Privacy Policy

Privacy Policy

Introduction

Welcome to https://off-road-accessories-mcallen.rgv4x4shop.com (hereinafter referred to as “Off-Road Accessories McAllen,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

1. Our official website at https://off-road-accessories-mcallen.rgv4x4shop.com.
2. All associated mobile and desktop applications.
3. Online services and tools provided through our platforms.
4. Products and services offered by Off-Road Accessories McAllen.

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

1. When you create an account and use our applications or services as an authorized user.
2. During your visits to our websites linked to this policy.
3. When you receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

1. Account Information: Details associated with your user account, such as username, email address, and password hashes.
2. Payment Information: Credit card details, billing addresses, and payment history.
3. Financial Information: Transaction records, bank account information (if provided), and financial status data.
4. Purchase Information: Items you’ve purchased, order history, and product preferences.
5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses.
6. Location Data: Geolocation information from your devices when you use our location-based services.
7. Feedback: Reviews, comments, and responses you provide to surveys or feedback forms.
8. Social Media Information: Data from social media platforms (if integrated) such as user IDs, profiles, and posts relevant to our interactions.
9. Product Information: Details about products you’ve viewed, searched for, or added to your cart on our e-commerce platform.

We gather this data through various means: direct user input, tracking technologies, analytics tools, and third-party data providers.

Cookies

Off-Road Accessories McAllen uses cookies to enhance user experience and analyze website performance. Cookies can be categorized as:

1. Strictly Necessary: These cookies are essential for the basic functionality of our site. They enable features like secure login and account management.
2. Preference: Cookies store user preferences, such as language settings and display options.
3. Analytics: Used to collect aggregated data about website usage, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are stored on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

Off-Road Accessories McAllen implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

1. Encryption of data during transmission and at rest.
2. Secure third-party processing partners who adhere to strict privacy and security standards.
3. Regular security audits and updates to our systems.
4. Training of our staff on data protection practices.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information about your child, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

1. Access to your data and its use.
2. Request rectification or erasure of inaccurate data.
3. Restriction or object to the processing of your data.
4. Data portability, allowing you to transfer your data to another controller.
5. Right not to be subject to automated decision-making or profiling.
6. The right to lodge a complaint with a supervisory authority and seek legal recourse.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to your request within the required time frame as per applicable laws.

Changes to Policy

Off-Road Accessories McAllen reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review this policy periodically for updates.

Contact Information

For any questions related to privacy, data security, unsubscribe requests, or if you have specific data-related inquiries, please contact us:

• Email: [email protected]
• Address: [Provide physical address]